June 3, 2023
my printer offline

Printing is an essential activity in our daily lives, whether in the office or at home. Sometimes during printing. The error ‘My Printer Offline” occurs. This may be due to an error between the device or computer and the printer.

Sometimes it can be as simple as a loose cable or a simple paper jam. However, a printer displaying an “Offline” error can also be caused by software or printer driver problems. However, there is no need to worry as this is a common problem that many people face.

How to Fix the“Why is my Printer Showing Offline?” error

Here are some quick fixes that you can try to bring your Pinter online:

Fix 1 (Physical Printer and Cable Checks)

Make sure both ends of the USB cable are plugged in correctly. If the printer is connected to a network, make sure the Ethernet cable is securely connected. so the your printer is wireless, check your internet connection or make sure it’s connected to your router.

If you have a wired connection, try routing the printer end of the cable through multiple ports or slots on the device.

Fix 2 (Set the Printer to “Online” Manually)

  • Go to the Start icon, and select Control Panel >Devices and Printers.
  • Tap on “See What’s Printing”.
  • In the window that opens, select “Printer” in the top menu bar.
  • Go to “Use printer online”.
  • Delete all pending print jobs
  • In the previously mentioned “See what’s printing” menu, right-click on all current print jobs and “Cancel”.
  • Now,  “Use printer online” again.

If there are still too few print jobs, try restarting the computer and the printer.

Fix 3 (Check the printer’s status)

If you are using a Windows computer, you can check the printer status by going to Devices and Printers in the Control Panel.

  • Locate your printer and right-click on it.
  • Then select “See what’s printed”.
  • If there are print jobs waiting, cancel them and try to print again.

Sometimes print jobs can get stuck in the queue, resulting in printer malfunction.

Fix 4 (Remove and Reinstall Your Printer)

Right-click on the printer in Devices and Printers > Remove Device.

Add the printer again by going to Devices and Printers.

Fix 5 (Check the Settings)

Another way to bring the printer back online. Follow the steps below:

  • To Attempt to bring the printer online, go to “Settings”> “Printers”>”Use printer online”.
  • Check and delete print jobs. Double-click the selected printer.
  • “Printer Menu” > “Cancel All Documents”.
  • If a printer jam or job has occurred, it can cause an error to appear and the printer to go offline.
  • Locate the printer and turn it on to “Turn Printer Off” then turn it back on.

Check the printer for a paper jam that could cause an error.

Check all network and wireless connections to ensure all links are working. Restart your device or computer.

Fix 6 (Remove Printer Drivers and Packages)

Make sure you are running Windows as an administrator or logged in as an administrator.

  • Type CMD in the search bar.
  • In the command prompt open, type “printui /s /t2” and open the print server properties window.
  • Now remove the driver and package from the printer.
  • Add the printer again by selecting Add Printer > Devices and Printers.

Your printer should now be online and you can continue printing.

Final Thoughts

To summarize everything, the “Why is my Printer Showing Offline” issue is a common error faced by many users. I hope the above-mentioned information on how to resolve the “Why is my Printer showing offline” was useful.

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